Here are some of our most commonly asked questions.
What size units do you have?
We offer a wide range of sizes to accommodate your needs. Sizes range from 5x5’ to 10x40’ see our Storage Units page for specific information on our units.
What are the hours of operation?
Gate access hours: Daily 6am - 9pm everyday
Office hours: Mon-Sat 9 am - 5 pm
In case of emergencies you can call us at (760)956-5100 anytime
What type of payments do you accept?
We offer a number of payment options for your convenience. We accept all major credit cards, and at your request we can automatically charge your card each month.
What are the payment terms?
Typically, our leases are month-to-month but we also offer the flexibility of long-term leases.
When will my rent be due?
Rent is always due on the 1st of each month.
Where can I purchase boxes and supplies?
We have in stock boxes from small to extra large, tape, locks . . . etc.
Will my belongings be safe and secure?
We have 24 hour video recorded security, as well as a completely fenced and gated perimeter. You will pick a gate code during your move in process to access the electronic gate.
How far in advance can I book a reservation?
We give you the flexibility to book a reservation up to 30 days in advance to help you plan ahead.
Should I get insurance for my belongings?
That decision is up to you. You should call your insurance agent to be sure but many homeowner policies and renters insurance policies will cover even when the items are stored away from your home. We also offer insurance at our facility.
What is the best way to pack a self storage space?
See our Storage Tips page for specific information on packing.
What are the laws regarding self-storage?
We will explain the basics of the California law to you at the time of rental. It basically comes down to paying your rent on time and there will never be a problem.
Do I have to sign a lease?
Yes, however, the lease is month to month for as long as you need the space. We pro-rate on move-in.
What kind of documentation do I need to rent a unit?
You will need to bring with you a current, valid driver’s license or federal ID with picture to lease a unit.
Our facility offers a wide array of features and services to ensure convenience, security and a peace of mind when storing your valuables!
Bear Valley West Storage
Voted #1 In 2012
For Customer Service
All Major Credit Cards Accepted
Bear Valley West Storage
12829 Bear Valley Rd, Victorville, CA
6am to 9pm
9am to 5pm
Store With Confidence